Support
Support
Contact
For help with Magic Mirror, email support@mgmrapp.com.
We aim to review support requests within a reasonable time. Response time may vary depending on issue complexity and request volume.
What to Include
- Your device model and iOS version.
- Your Magic Mirror app version.
- A short description of the issue.
- Steps to reproduce the issue, if possible.
- Screenshots or screen recordings, if they do not expose sensitive information.
- Your account email or user ID, if the issue relates to account, purchase, or data deletion.
Purchases
For iOS subscription, refund, or billing issues, Apple may require you to manage or request refunds through your Apple ID and App Store purchase history.